| Live Support Increases Sale |
| With Live Support online chat, you have the ability to offer immediate service to your customers. They will not have to wait 24 hours for a response to an email inquiry; they will get their question answered instantly. Your associates will be able to assist more than one client at a time, unlike telephone support. Therefore, you are not missing potential sales due to dropped calls. Your site visitors will be happy with your ability to offer personalized service and a happy customer tends to be a repeat customer. |
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| Our chat application allows your operators to chat and interact with several customers in separate chat windows, all at the same time. Your operators can switch from one chat window to another and multi-task in real time. |
We provide our clients with over 70 analytical reports. ClickAndChat gathers valuable data from each visitor to your site, we then convert this data into valuable reports you can use to improve sales and operator performance. |
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| Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window images. You can either use the chat images from our own gallery or create your own images. |
ClickAndChat allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time. This valuable tool allows you to track the highest converting pages and proactively initiate chat requests with prospect visitors. |
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| All data sent to and from ClickAndChat networks are encrypted using 256 Bit encryption. Security sensitive web sites can also use our SSL features to ensure chat transcripts are secure. |
Installing our live chat software is easy and takes just minutes to do, in 3 easy steps you'll be online and ready to go. SImply install the ClickAndChat Client Application, obtain your code and insert it into your web site. |
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Features Overview
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One Operator Can Accept Multiple Chats |
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Canned Messages |
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Push Web Pages |
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Save Chat Transcripts |
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Party is Typing Notification |
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Pre Chat Form |
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Queue System |
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Chat Request Notification |
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Sound Notification |
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Spell Checker |
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Multiple Language Support |
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Proactive Chat Request |
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Visitor Information |
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Customizable Chat Graphics |
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Visitor History |
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Browser and OS Details |
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Visitor Trail Map |
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Track Visitor Referral URL |
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Pay Per Click Tracking |
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SSL Support |
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Multiple Websites |
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Click to Call Back |
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Transfer Chats Between Operators |
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Fast and Easy Integration |
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Much More... |
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